Wallace Myers International Executive Recruitment & Professional Staffing
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Eva Juraszkova

Expert in recruiting multilingual professionals for Customer Support, Call Centre and Sales roles. Actively recruiting professionals who are proficient in German, Swedish, Dutch, Spanish, Croatian and English.

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French Customer Support

Permanent
Swords, Dublin
Up to €25000 per annum

The Main duties for Customer Support will be responsible for:

  • Handling inbound calls and assisting customers with claims, complaints and queries.
  • Processing orders and online order tracking.
  • Handling delivery issues, refunds and light troubleshooting of website issues.
  • Providing accurate, valid and complete information to the clients.
  • Identifying and assessing customers' needs to achieve satisfaction.

Essential skills/abilities a successful candidate should meet:

  • Fluent verbal and written level of both French and English.
  • Ideally 6 months of customer service experience.
  • Flexibility to work shifts.
  • Excellent listening and communication skills.
  • Ability to analyze and resolve customer issues.
  • Strong computer navigation skills and PC Knowledge.
  • Strong problem-solving and multi-tasking skills, as well as attention to detail.

In return you can expect:

  • Salary of 25k plus Performance-Based Bonus Scheme.
  • Relocation Allowance of up to €1,250.
  • 20 days annual holiday 9 statutory days entitlement.
  • Career progression opportunities.
  • Pension, life assurance, education allowance, discounts on gym membership.
  • Free parking and an on-site canteen.

 

 

 

About Wallace Myers International | Recruitment Agency

Wallace Myers International is a specialist recruitment agency headquartered in Dublin 2, Ireland. We are the staffing experts of choice for businesses and organisations seeking staffing solutions of the highest calibre. We are the market leaders in professional recruitment and lead the way in Retail, Pharmacy, Accountancy, Financial Services, HR, Business Support, Construction & Property, Marketing & Sales, Hospitality, Technology.

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By applying for this role not only will your application be considered for this position but your details will be stored in our database and may be considered for similar future positions that may arise. This means that the personal data contained in your application and provided to Wallace Myers International as part of the application process may be retained by us following your application and that you hereby agree to that. If you do not wish to be considered for future roles or receive occasional emails with salary trends and industry trends from our marketing team, please let us know and we will respect your request. To view our privacy policy and contact details log on to www.wallacemyers.ie/privacy-policy

 

 

 

This position was pPosted on 28 Mar 2019

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