Wallace Myers International Executive Recruitment & Professional Staffing

Darren Boyle

Darren brings nearly a decade of recruitment experience to benefit his clients and candidates. For more than 8 years, Darren has specialised in recruiting for multilingual roles.

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German Desktop Support Engineer

Cork City, Cork
Up to €30000 per annum

You will be the first point of contact for team members when they have a technical issue, diagnosing their issue and either resolving it or escalating the ticket to a senior engineer.


Key Achievements, Skills and Qualifications:

  • Excellent communication skills & team working, providing a first class level of customer service.
  • Keen to develop technical skills and enthusiastic about helping others.
  • Experience troubleshooting desktops, laptops, mobile devices & associated peripherals.
  • Knowledge of Windows 10, MacOS and iOS platforms.
  • Office 365, SharePoint, OneDrive & Teams troubleshooting/management.
  • Basic understanding of networking technologies such as DNS, DHCP etc to facilitate basic troubleshooting.
  • Building of new Windows/Mac/iOS devices to a set standard.
  • Installation and configuration of 3rd party software and devices.
  • Ensure all IT incidents are logged on our helpdesk platform and ticket notes are kept up to date with current progress.
  • Previous IT helpdesk / 1st line support experience
  • Fluent German

At Wallace Myers International Recruitment Agency we specialise in sourcing professionals for key industries and services. See our website for more details.

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This position was pPosted on 18 Nov 2020

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