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Alanna Mulcair

Alanna has over 8 years Financial Services recruitment experience at a management level. She is a highly motivated, conscientious and dedicated individual with huge focus on Client/Candidate relationship management.

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Client Relationship Manager

Permanent
Limerick
€40000 - €55000 per annum Bonus, Pension, Health Insurance

My Client a leading Independent third party Fund Management Company is looking for a Client Relationship Manager to join their team based in Limerick.

This is an excellent opportunity to join an established Management company, which provides an international and dynamic working environment where personal development, performance and operational excellence are encouraged.

Key Responsibilities includes:

  • To be the main point of entry to the clients and to co-ordinate, follow up and solve issues raised by clients.
  • To maintain and develop mutually beneficial relationship with the clients.
  • To ensure high quality and timely service delivery and provide internal teams with support when needed.
  • To liaise with external parties and clients service providers.
  • To arrange service reviews and follow up on KPI/SLAs and ensure that proper SLAs, instructions and policies are in place for all relevant activities.
  • To attend board meetings, assist in preparations and ensure any action points are swiftly addressed.
  • To identify additional services of value to the clients (cross sell).
  • To support the implementation of clients' product changes.
  • To promote a respectful work environment, contribute to the continuous development of the team and its tasks and to support the rest of the CRM-team to the best of your abilities.

Skills Required:

  • 5 year experience of financial sector; fund administration, custody, transfer agent and / or fund investment compliance.
  • Client service and relationship management skills/experience and service minded attitude.
  • Knowledge of the Fund Industry, legal structures, client service models and ability to structure business processes.
  • Ability to work under pressure and deliver in line with set targets and within deadlines. Ability and will to take overall responsibility for client relationship.
  • Strong drive to solve problems and implement relevant improvements.

At Wallace Myers International Recruitment Agency we specialise in sourcing professionals for key industries and services. See our website for more details.

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This position was pPosted on 07 Nov 2022

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