Wallace Myers International Executive Recruitment & Professional Staffing

Eva Juraszkova

Expert in recruiting multilingual professionals for Customer Support, Call Centre and Sales roles. Actively recruiting professionals who are proficient in German, Swedish, Dutch, Spanish, Croatian and English.

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Multilingual Technical Support Associate

Up to €23500 per annum

Key responsibilities for Technical Support:

  • Identify, investigate and provide resolution to user questions and problems.
  • Ensure support to customers via telephone.
  • Clarify customer's requirements.
  • Resolve technical issues including outbound calls to customers.
  • Achieve and maintain call handling and quality based statistics.
  • Solve problems that require extensive use of conceptual thinking skills.
  • Effective use of the systems and tools available to the Support Centre.
  • Participate in activities to improve customer satisfaction.

Minimum required skills/abilities:

  • Fluency in Dutch/German/Danish/Norwegian and English language.
  • Excellent Customer service skills.
  • Proficient communication skills including verbal, written and listening.
  • Relevant technical expertise.
  • Good problem solving skills.
  • Good knowledge and understanding of the internet.
  • Ability to work in a high volume and fast paced environment.
  • Ability to work independently and within a team.

The company offers you:

  • Salary of €23 500 performance bonus.
  • Career progression opportunities.
  • Permanent job in an energetic environment.
  • Excellent benefits and company discounts.
  • Pension plan & life assurance.

About Wallace Myers International | Recruitment Agency

Wallace Myers International is a specialist recruitment agency headquartered in Dublin 2, Ireland. We are the staffing experts of choice for businesses and organisations seeking staffing solutions of the highest calibre. We are the market leaders in professional recruitment and lead the way in Retail, Pharmacy, Accountancy, Financial Services, HR, Business Support, Construction & Property, Marketing & Sales, Hospitality, Technology.

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By applying for this role not only will your application be considered for this position but your details will be stored in our database and may be considered for similar future positions that may arise. This means that the personal data contained in your application and provided to Wallace Myers International as part of the application process may be retained by us following your application and that you hereby agree to that. If you do not wish to be considered for future roles or receive occasional emails with salary trends and industry trends from our marketing team, please let us know and we will respect your request. To view our privacy policy and contact details log on to www.wallacemyers.ie/privacy-policy

This position was pPosted on 09 Sep 2019

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