Overview

My client is searching to fill the role of Member Communications Executive. This position will report to the Head of Member Communications and will be a key member of a small team.

Main Duties & Key Responsibilities

• Contribute to communication and promotion of member services and how they add value to better service the profession
• You will be responsible for contributing to and facilitating the delivery of the business strategy and work programme to represent and maximise engagement with our members and keep them informed
• Creating and providing input to communication plans for key campaigns, managing the campaign calendar, coordinating events
• Assisting in the promotion and communication of our services and other stakeholders.
• Collaborate with colleagues to plan campaigns in a unified manner, monitor the impact of our communications tools, and analyse and report on the resulting customer engagement
• Bring high degree of accuracy and exceptional organisational and planning skills, in order to manage large and complex projects for on-time delivery
• Work closely with colleagues in the department, as well as with teams across the organisation in the promotion of new and existing business supports for members and prospective members that support and build the brand
• Manage a central communications calendar for monitoring and tracking progress of communications campaigns and events, to facilitate knowledge sharing and find better ways to increase efficiency
• Contribute to maximising engagement with members and potential members in conjunction with colleagues to better service the profession
• Complete other projects and duties assigned by the Head of Member Communications and/ or Director from time to time

Knowledge & Skills

• Hold a third level qualification in communications
• 2-3 years' professional communications experience preferred
• Experience working in internal communications an advantage
• Demonstrated experience in coordinating events.
• Have project managed large scale, high profile campaigns and/or events
• Good at building relationships and outreach
• Exceptional writing ability suited to a professional audience, able to articulate the key message and experienced in digital communications
• High attention to detail, can work under pressure and is results and deadline focused
• A dynamic, self-starter who is a flexible, team player and able to work independently without close supervision
• Enthusiastic and passionate about communications and customer service
• Approachable and professional manner in all dealings
• Experience working for a professional body an advantage

Remuneration & Benefits

• Salary (DOE)
• Excellent working conditions
• Training & development opportunities
• Pension

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