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Samuel Smullen

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Customer Complaint Admin ( Temporary - €14ph )

Temporary
Dublin
€14 - €15 per hour

***** €14 an hour - 7/8 week cotract *****

The successful candidate will deliver the best possible level of service to our customers. You will be managing allocated customers and coordinate orders from the start of their journey to the end.

Responsibilities:

  • To process orders received from our customers according to the relevant processes.
  • To process all necessary paperwork and documentation.
  • Have a full understanding of all assigned customers.
  • Investigate complaints received to ensure a satisfactory outcome for the customer and the business and log these on the internal complaints system.
  • Act in accordance with all company policies and rules as detailed in the company handbook.
  • Undertake any other appropriate duties as requested.

Background & Skill:

  • Good standard of general education.
  • Experience of a similar role.
  • Export and customs entry experience (desirable) with the attitude to gain further knowledge
  • Excellent telephone skills.
  • Good IT and administrative skills.
  • Ability to build relationships with customers and colleagues.

At Wallace Myers International Recruitment Agency we specialise in sourcing professionals for key industries and services. See our website for more details.

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This position was pPosted on 19 Jul 2022

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