Wallace Myers International Executive Recruitment & Professional Staffing

Alanna Mulcair

Alanna has over 8 years Financial Services recruitment experience at a management level. She is a highly motivated, conscientious and dedicated individual with huge focus on Client/Candidate relationship management.

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Life and Pensions Administrator

Dublin South, Dublin
€30000 - €37000 per annum Bonus, Pension, Healthcare, Life

Life and Pensions Administrator

This is an opportunity to join my Clients' Life and Pensions Administration Team. You will be part of a dynamic team working together to build on past performance and to achieve even greater success in the future.

The purpose of this role is to independently manage an agreed portfolio of clients in relation to their insured group pension benefits.


  • You will be managing a portfolio of Tier 1 & Tier 2 group pension clients in relation to their insured group pension benefits.
  • Liaising with life assurance companies, clients, consultants and third parties.
  • Acting as first point of contact for the client in respect of their group pension queries.
  • Processing insured group pension annual renewals from pre-renewal to issuing final renewal documentation (Annual Member Benefit Statements & Trustee Annual Report).
  • Collate backup and answer audit queries (if required).
  • Liaise with the group risk administrator where required when processing scheme renewals / member claims.
  • Liaising with the client and insurance company on: Leaving Service Option Statements, Member Fund Switches, Monthly Contributions, New Entrants, Refund of Contributions (Employer and Employee), Transfers In & out (exclusive of overseas transfers) and Standard Retirements.
  • Dealing with PAOs.
  • Processing death claims & liaising with the group risk administrator where required.
  • Ensuring regulatory requirements, compliance deadlines and service level agreements are adhered to throughout daily processes.
  • Managing client correspondence (In and Out).
  • Manage confidential information.
  • Adhering to all data protection requirements.
  • Attend client meetings / conference calls as required.
  • Complex consultant queries.


  • QFA qualified
  • Experience of pensions is essential, ideally in a brokerage.
  • Excellent PC skills - Microsoft Packages.
  • Be able to work with all levels of personnel.
  • Excellent communication skills (written & verbal).
  • Ability to prioritise and work under time pressures.
  • Good attention to detail.

At Wallace Myers International Recruitment Agency we specialise in sourcing professionals for key industries and services. See our website for more details.

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This position was pPosted on 28 Apr 2022

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