Once we have helped you get your product knowledge up to the required standard and you have become familiar with our CRM and stock management system you will then be ready to manage all incoming calls/emails from our customers.

Primary Responsibilities

• Deal with customers enquries via phone, email and chat
• Provide product information to customers
• Processing orders and updating customer accounts with relevant detail in an accurate and timely manner

Requirements

• A proven ability to deliver a high level of client/customer service.
• Empathetic, customer-friendly with strong communication skills both written and oral
• Native level Finnish fluency iin another European language

At Wallace Myers International Recruitment Agency we specialise in sourcing professionals for key industries and services. See our website for more details.

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