Learning & Development Specialist

???? Location: Ireland (Multi-site role across retail, hospitality, and production units)

???? Type: Permanent / Full-Time

Are you passionate about creating impactful learning experiences and driving frontline development in fast-paced environments? My client is looking for a Learning & Development Specialist to lead training and talent initiatives across multiple locations-from retail stores to production units and head office.

This is a hands-on role where you'll shape onboarding, elevate customer experience and build a culture of continuous learning. If you thrive in hospitality or retail and love designing engaging, blended training programs, we'd love to hear from you.

What You'll Do

• Lead annual training needs analysis and deliver a strategic L&D plan

• Design and deliver onboarding, customer experience and compliance training

• Collaborate on SOPs and ensure consistent service standards across all sites

• Create interactive content using video, animation and live demos

• Track training impact via dashboards, feedback and performance metrics

• Develop internal and external development programs, including apprenticeships

• Champion a culture of learning and excellence

What You'll Bring

• 2-3 years' experience in training delivery (digital, virtual, in-person)

• Hospitality or retail operations background

• Strong communication and stakeholder engagement skills

• Experience with LMS, authoring tools and Microsoft Office

• Bonus: Familiarity with Adobe Pro, Articulate, Synthesia or project management.

At Wallace Myers International Recruitment Agency we specialise in sourcing professionals for key industries and services. See our website for more details.

Privacy Policy: By applying for this role you are agreeing that your details will be stored in our database and may be considered for similar future positions. For more info see wallacemyers.ie/privacy-policy